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Terms of Service

Last updated July 23, 2026

These Terms of Service (“Terms”) govern your access to and use of stringingbiz.com and the related software and services (the “Service”), operated by Lefty Software LLC d/b/a Stringing Biz (“Stringing Biz,” “we,” “us,” or “our”). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

The Service is software that helps tennis stringing businesses (“Shops”) manage customers, rackets, inventory, jobs, invoices, labels, and (through Stripe) accept online payments from their own customers. We provide the software platform; we are not a party to the transactions between a Shop and its customers.

2. Accounts and eligibility

You must be at least 18 years old and able to form a binding contract. You agree to provide accurate, current information and to keep it up to date. You are responsible for safeguarding your credentials and for all activity under your account. Notify us promptly of any unauthorized use.

3. Your data and content

You retain ownership of the data you and your Shop enter (“Your Content”). You grant us a limited license to host, process, and display Your Content solely to provide and improve the Service. You are responsible for Your Content and for having the necessary rights and, where required, consents to collect and process information about your customers. You must handle your customers’ personal information in accordance with applicable law and your own privacy notice.

4. Acceptable use

You agree not to use the Service to: violate any law or regulation; infringe others’ rights; upload malicious code; attempt to gain unauthorized access to the Service or its systems; interfere with the Service’s operation; or use it for any fraudulent, deceptive, or abusive purpose. We may suspend or terminate accounts that violate these Terms.

5. Payments, fees, and Stripe

  • Payment processing. Online card payments are processed by Stripe. To accept online payments, each Shop must create and maintain a Stripe connected account and agree to the Stripe Connected Account Agreement and the Stripe Services Agreement. Your use of Stripe is governed by those agreements.
  • Merchant of record. Each Shop is the merchant of record for its own sales. The Shop is solely responsible for the goods and services it sells, for fulfilling orders, and for handling refunds, returns, chargebacks, and customer disputes.
  • Platform fees. We may charge a platform fee (for example, an application fee added to transactions) for use of the Service. Applicable fees are disclosed to you; Stripe’s own processing fees are separate and set by Stripe.
  • Taxes. You are responsible for determining, collecting, reporting, and remitting all taxes associated with your sales.
  • Payouts. Payouts of Shop funds are made by Stripe to the Shop’s connected account under Stripe’s terms and payout schedule.

6. Third-party services

The Service integrates with third-party services (such as Stripe and our hosting and email providers). We are not responsible for third-party services, and your use of them may be subject to their separate terms and policies.

7. Intellectual property

The Service, including its software, design, and content (excluding Your Content), is owned by us or our licensors and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service in accordance with these Terms. You may not copy, modify, distribute, sell, or reverse engineer any part of the Service except as permitted by law.

8. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or if we discontinue the Service. Upon termination, your right to use the Service ends. Sections that by their nature should survive (including ownership, disclaimers, limitations of liability, and indemnification) will survive.

9. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Stringing Biz AND ITS SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE CLAIM, OR (B) US $100.

11. Indemnification

You agree to indemnify and hold harmless Stringing Biz and its officers, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your use of the Service, Your Content, your sales to your customers, or your violation of these Terms or applicable law.

12. Changes to the Service or Terms

We may modify the Service or these Terms from time to time. If we make material changes to these Terms, we will post the updated version here and revise the “Last updated” date. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

13. Governing law

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules. You agree to the exclusive jurisdiction of the state and federal courts located in the State of Florida for any dispute not subject to arbitration or otherwise required to be resolved elsewhere by law.

14. Contact us

Questions about these Terms? Contact Stringing Biz at [email protected].